Visitor Reception Staff

Visitor Reception Staff

JOB TITLE: Visitor Reception Staff
TERM: Seasonal
REPORTS TO: Head of Visitor Reception Centre 
START DATE: June 2019 (with the possibility of starting earlier for special events)

Positions Available: 10

Job Purpose:
The Visitor Reception staff acts as an ambassador for Fort Steele Heritage Town, receiving and serving our customers in a late 19th century theme, providing informative direction and promoting Fort Steele while maintaining a clean and welcoming environment.

Duties & Responsibilities:
• Dress in period costume
• Serve customers in retail and food services, including food preparation
• Monitor telephone line and answer/direct customer inquiries
• Competent with cash and cash registers to perform a variety of transactions
• Receive, price and display stock
• Janitorial duties as required

Qualifications, Experience and Essential Skills:
• Must be physically fit and able to safely lift 50 pounds
• This position requires continuous periods of standing, walking, bending, and walking up and down stairs while in period costume
• Previous experience and training will be considered an asset
• Exceptional customer service skills
• Be able to work well independently
• Be flexible with scheduling
• Like to work with children and the public in general
• Computer knowledge is an asset
• Experience working with cash and cash registers
• Enthusiastic and confident with excellent interpersonal and time management skills
• Excellent oral and written communication, organizational and creative thinking skills
• Good mathematical skills
• Able to work in a team environment
• Valid Food Safe Certificate
• Valid driver's licence and own transportation
• This post requires a Criminal Records Check and is subject to a 3 month probation period.

Conditions of Service:
This is a seasonal part time position. Hours of work can be up to approximately 20 hours per week. Weekend, holiday and occasional evening work will be required.  Preference will be given to applicants with previous customer service experience and acting skills. A cover letter and resume must be submitted by:

mail:                   Fort Steele Heritage Town, 9851 Hwy 93/95, Fort Steele, BC V0B 1N0
or fax:                 250-489-2624

Fort Steele Heritage Town would like to thank all who apply, but only the candidates who are being considered will be contacted.