Retail Services

JOB TITLE:  Retail Services
TERM:   Seasonal
REPORTS TO:  Administration Manager

Job Purpose:
Retail Service staff act as an ambassador for Fort Steele Heritage Town, receiving and serving our customers in a late 19th century theme, providing informative direction and promoting Fort Steele while maintaining a clean and welcoming environment.
Duties & Responsibilities:
• Dress in period costume
• Serve customers
• Monitor telephone line and answer/direct customer inquiries
• Competent with cash and cash registers to perform a variety of transactions
• Receive, price, and display stock
• Replenish stock on shelves from inventory
• Janitorial duties as required

Qualifications, experience and essential skills:
• Must be physically fit and able to safely lift 50 pounds
• This position requires continuous periods of standing, walking, bending, and walking up and down stairs while in period costume
• Previous experience and training will be considered an asset
• Exceptional customer service skills
• Be able to work well independently
• Be flexible with scheduling
• Like to work with children and the public in general
• Computer knowledge is an asset
• Experience working with cash and cash registers
• Enthusiastic and confident with excellent interpersonal and time management skills
• Excellent oral and written communication, organizational and creative thinking skills
• Good mathematical skills
• Able to work in a team environment
• Valid driver's licence and own transportation
• This post requires a Criminal Records Check

Conditions of Service:
This is a seasonal position. Hours of work can be up to 40 hours per week.  Weekend, holiday and occasional evening work will be required.  Preference will be given to applicants with previous customer service experience and acting skills.  This position is contingent upon the receipt of a satisfactory Criminal Records Check and subject to a 3 month probationary period.